Shipping policy

Shipping Policy

  • Orders ship Monday through Friday

  • Orders typically ship within 1-5 days after payment clears

  • Shipping is primarily via USPS Priority Mail or UPS

Carnivous Plants are shipped:

  • In-soil for Nepenthes

  • Bare-root for all others, unless otherwise labelled

    • Wrapped in sphagnum moss or paper towel

  • Packaged for safe transit

Indoor Plants are shipped:

  • In-soil in pot

  • Moistened medium

  • Packaged for safe transit


Weather Disclaimer

  • Extreme temperatures are beyond our control

  • Winter and summer shipments are at buyer’s risk

  • Customers are encouraged to purchase heat packs when necessary

  • We reserve the right to delay shipping due to unsafe weather


Incorrect Address

  • Orders returned due to incorrect addresses void the guarantee

  • Reshipping is at the customer’s expense


Section 8 - Shipping Rates

Shipping charges are based on order total:

  • $0.01 – $99.99: $9.95

  • $100.00+: Free shipping

We reserve the right to adjust shipping charges if actual costs exceed estimates.